(Topic ID: 30389)

So I made a trip to the pinball store this weekend (Automated Services)

By Whridlsoncestood

11 years ago


Topic Heartbeat

Topic Stats

  • 51 posts
  • 39 Pinsiders participating
  • Latest reply 5 years ago by hoby1
  • Topic is favorited by 1 Pinsider

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    #25 9 years ago
    Quoted from gyerfat:

    i took a trip out there yesterday for the first time. they had so many games to play on site that i was overwhelmed on what to buy. the guy there didn't pressure me and answered every question i had. i was there for 2 hours played probably 30 different games before i decided on what to buy. they were extremely nice and had no idea i was going to even buy something. we came to an agreement on price which was a lot lower that he was asking, so you can haggle. and even if the price was still higher than i can get on ebay they provide 30 day warranty and free lifetime support. they have a storefront and big warehouse. they are in business to make money not to give shit away. its a shame people just bash away on the internet

    Unfortunately, my experience there matches what everybody else said. Drove 100 miles from NJ. When my friend asked them if they could give me a break on the price, they said no. When we pointed out it might never sell at that price, they said, "We're not worried."

    Nice.

    #29 9 years ago
    Quoted from dannunz:

    Ok guys I know Automated has had a bad reputation in the past. Fact of the matter is Mike is trying to change that. Mike is a huge supporter of Pintastic New England and a big supporter of pinball in general. Recently he had the Hobbit Christmas party. Everything was free and I had a blast.
    I had a long talk with Mike at that party and he knows what the public perception of his business is. He wants to change that and is taking steps in the right direction to do so in 2015!

    I have no issue with Mike, and he was a wonderful host at the party. He needs to rethink the way his staff handles customers.

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