Here is some meat for you.

FUN! has a full time pinball repair tech who is the best board guy in the area. He is also great at making machines play like they were intended. He has a great reputation locally.

FUN! has a full time floor manager who has a stellar reputation in the local community. The floor manager knows pinball and is very pleasant and friendly with customers.

FUN! has a dedicated owner who is working with the floor manager and the repair tech to ensure that every game sold is working as it should work and is as advertised. Before a game leaves for a new owner, the repair tech has made sure that the game is working 100%. Other staff members make sure the game is clean and fitted with brand new rubbers and balls. The floor manager works with the customer to make sure that the game meets expectations.

FUN! is actively promoting pinball within the local community. This means opening up the game room for launch parties as well as special occasions.

FUN! is providing a tremendous service to the local Texas shows by offering NIB Sterns at a price that allows the show to sell them to the community. The owner, Steve Nordseth, is a terrific gentleman who consistently demonstrate generosity and respect when dealing with the local community.

In my opinion, these are all examples of how FUN! is trying to improve.

My 0.02.

Marcus