Is the magnet top deformed? Mine was apparently mounted too high in the playfield. The ball would hop when going over it and exhibit the behavior you mention because it was somewhat domed from the wear. I pulled the magnet, ground the top flat, and remounted it flush to the pf. While it will occasionally not pop it into the hole, I get nowhere near as many bounce-back hops, flipper shots or weak shots to the hole than when it was domed.