I called Michelle with STI and booked a two machine deal (TZ and TOM) from Lexington Kentucky to Salt Lake City Utah on 12/12. The machines were picked up on 12/13 at noon (fast, right?). They made it to Chicago, (apparently, a big distribution center for STI) on 12/15. The machines sat in Chicago until 12/22. Then they arrived to Denver on 12/23. They arrived to SLC today, 12/26 and they are set to deliver tomorrow, 12/27.
That means it's been 14 days since they were picked up! I called STI and the problem is, apparently Michelle set my expected delivery date to be the 26th or 27th (not sure why), so they kept the machines in Chicago that entire week because it's only 2 days from Chicago to SLC and they didn't need to ship it earlier in order to hit the target dates, but had she set my expected delivery date to 12/18, they could have easily hit that mark! I realize the Christmas holiday may have delayed things a little, but that's only 2 days (eve and christmas day). I went into this thinking it was 4-5 days max from pickup.
This is my first experience with shipping pins. What is normal? Do I need to ask for ASAP delivery (I just figured they'd deliver it as quickly as possible without me asking for it specifically).
Most importantly, and this is what I really care about, do I need to worry that any damage has been done to my machines now that they've been sitting in the cold of a semi-truck in in-climate weather for 2 weeks? Is that bad for machines?