I just got a silhouette 3 and I have to say I am having a lot of trouble with their website. The install instructions say, "Connect the Silhouette to your computer with the included USB cable as shown below:
As the Silhouette CAMEO® 3 is powered on and is hooked up to your computer via USB cable, the free 100 images will automatically be loaded into your library."
but nothing happens when I connect and turn it on other than it has some tutorials on how to load/unload/use.
There seems to be 3 websites: silhouette america, club silhouette and the store and each has a separate login but sometimes they want a different account and sometimes they complain that account is already in use.
I did receive a free "complementary trial subscription code" but I can't find anywhere to use it or what its supposed to be. Literally, thats all it says: "Thank you for registering your machine with Silhouette America. Below is your complementary trial subscription code." - no link, no explanation of what it is, no nothing.
So I just ignore all the online stuff? It seems like it doesn't apply to pinball scanning/cutting anyway.