Quoted from pinballaddicted:

This video is exactly what is wrong with our hobby. Too many whingers and complainers. If you do not like it do not buy it. Please remember that this guy imported Stern machines in to Australia bypassing the Australian Distributer. Plenty of sour grapes there.
Do not be surprised if he pops up as a distributer for another manufacturer in Australia.

Quoted from Reality_Studio:

Just watched the video. Two thoughts come to mind.
First he seems to be complaining that Stern is doing what most every other company on this planet and the next is doing, trying to reduce their costs and maximize their profit. I'm not quite sure why he doesn't expect Stern or any company in existence to always strive for that, it's what companies do.
Second, he seems to be upset that repair jobs with spike are basically being shifted from guys like him, a tech guy with decades of experience repairing old hardware, to guys like me who don't know how to repair this old stuff and can now simply fix issues by swapping a board. Currently if I have an issue I have to call a repair guy, wait until he is finally free and pay him by the hour to fix these machines since they often exceed my ability to repair them on my own, I'm simply not that skilled at repairing pinball machines, I just play them. Seems like with spike repairs will be much easier for me since it amounts to just swapping a board. It's hard for me not to see this as a positive as it will save me time and money.
I dunno, both seem like positives to me. Once helps keep Stern alive and hence make more games while the other now makes it possible for me to quickly fix my own games.

Quoted from Reality_Studio:

But that's applicable to all electronics be if laptops, phones or whatever. It's like car mechanics back in the late 80s that were complaining about the computerization of cars because now they can't repair them anymore. Things modernize, get smaller, etc, you can't stop that. E-Waste is pretty easy to deal with here, we have places specifically for electronics that you can bring boards, monitors, etc to. They take them apart because there is money in the materials that make the boards, so they don't just get tossed into a landfill but that's here, your city may vary.

Quoted from iceman44:

Not my cup of tea but i agree with John I, theme is MUCH better than DI so if it plays great I'm sure it will sell.

Quoted from smokedog:

When are the follow up YouTube vids about all the issues with other manufacturers platforms?
I mean , the dude isn't biased, right?