I rented a car with "Advantage" car rental in Orlando (never use them). Anyway, after the dropping off the van to them in the Orlando airport parking garage, the attendant checked the mileage fuel etc. and we were on our way. 3 weeks later (today) I get a bill from them for $2,900 for repairs that were needed. Apparently some dimwit must have damaged the pass side door after we dropped it off.

Should I fight it or just let my insurance pay? They claim they don't inspect them until the next day after they are dropped off, and I am liable until then, which is BS.

thanks, I've never used my AMEX insurance but guess I will have to, I guess they don't drop after one claim? It's BS that I even have to use them at all~

so Amex doesn't drop you after one claim? I am fighting it now with these turkeys but if I have to use their insurance I guess I will.

They emailed me a completed invoice that has no damage noted, just mileage etc. and the date and time. So I will respond with that attached and fight it. Sounds like I've been lucky up until now, I've never had an issue before but will be more careful in the future with receipts etc.

Fortunately I did, mainly because i found it odd that when i picked it up no one did an inspection prior to me leaving. They just gave me the keys in the office with a rental form to show the parking lot attendant so he could raise the bar and let me out.

I sent it to them and spoke to a manager yesterday and she closed the case since the photo details showed the date and time matched when I had checked out, plus the date of loss on their letter was the next day after I dropped it off. Really shady and crappy on their part.

What's funny is they claimed the pass side door was so damaged that it couldnt slide open, yet all 4 of my backseat passengers were able to exit out that door with no issue upon returning it. I definitely learned a lesson and would always take photos in the future!

I wasnt scared, nor stressed... just wanted input from others. I had my bases covered with photos and two insurances, but thought I'd warn the community and get input. The time it took to call them and email a photo was better spent then the hundreds of dollars in wasted redundant rental insurance charges. I rent all the time for business and wont change a thing, except I wont do business again with this company again on principle. I guess I've been lucky up until now from what I hear.