Quoted from MT45:For those that peruse this thread. A word of warning on using STI. Your experience may be different but mine was terrible. Fair compensation for several thousand dollars in damage and many hours of chasing claim forms and repair estimates ended with me getting a check for a few hundred dollars (freight weight compensation)
https://pinside.com/pinball/forum/topic/collector-quality-to-needs-some-work-after-pilot-freight-delivert-#post-5631671
Just curious, what was the game insured for? Was the insurance payout less than the amount it was insured for? Was it possibly under insured? If the claim was paid based on weight, why were all the estimates required? I’m just curious because I ship a lot with STI. Fortunately I’ve only had one incident.
Middletown, NY
