Quoted from elcolonel:
Encountered my first incidence of shipping damage, I will include pics, but what are the remedies. The pin was obviously stabbed by forks as it sat vertical, so it sustained damage to the back of bottom cabinet, and the top of the bottom cabinet. It also appears the resulting force made 1 corner in the front of bottom cabinet to separate. I really cannot figure that the machine as a whole was dropped as no broken glass, but strangely enough, there is a nick on the display panel also and one of the jones plugs that acts as a pad for when the head is down is also missing. The pin is fully operational.
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Look how filed down those white plastic buttons on the rear of the machine are, looks like this was moved around on it's ass like a hockey puck. We all know Sterns top deck plate under the head is just air nailed in and lifts or tears up very easily and that's what it looks like what happened as they kept sliding on it's ass from one spot to the next.
They might have seen the flaking of the wood, unwrapped it to look and caused some head damage in doing so at that point and re wrapped it. Dock worker's who didn't want to get jammed up.
Hope you have a lot of pre shipped photos of these area's.