(Topic ID: 38052)

Shipping a pin.... Legs On or Off?

By Concretehardt

11 years ago


Topic Heartbeat

Topic Stats

  • 67 posts
  • 29 Pinsiders participating
  • Latest reply 10 years ago by Wolfanoz
  • Topic is favorited by 1 Pinsider

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Linked Games

Topic poll

“Shipping Legs on or Palletize”

  • Ship with legs on 32 votes
    41%
  • Ship on Pallet 46 votes
    59%

(78 votes)

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#16 11 years ago

Zero difference from a claims standpoint according to Michelle at STI/NAVL.

No price difference between the two shipping options at STI/NAVL either...thus supporting her claim.

Therefore, all it really boils down to is whether any step along the way, if you game will be handled by a Ham-Fisted F***tard or not.

#35 11 years ago
Quoted from Dawson:

Just got one legs on from precision shipping looks well done here with legs on

Did STI/NAVL do that pack job or the seller?

#36 11 years ago
Quoted from pinlawyer:

Leave the pin UNTOUCHED. Let the shippers document the condition and take photos. Then, they can't blame damage on improper packing. If they can't see it on pickup, they wont pay the claim.

Guess it ultimately depends on the carrier, because STI/NAVL actually paid a claim of mine where the game was pre-packed by the seller with cardboard & shrink wrap.

You might recall this old thread/legs-on, legs-off debate on on RGP:

http://rgparchive-removed.com/rgpforum/showthread.php?t=374833&highlight=NAVL+Damage%3A+Photos+WH2O%3B+For%2FWhat+Rights

Michelle & STI/NAVL came through for me to my complete satisfaction; great company.

Not sure if they made an exception or if it's because I'm a repeat customer--but personally I'd rather have the seller try his best to bullet-proof the game in advance to protect it from careless employees.

#46 11 years ago
Quoted from redmamanora:

I had one pin shipped to me with the legs on. Two of the leg levelers had actually vibrated loose from the legs and were not to be found in the truck. Also, a number of soldered wires had vibrated loose and had to be resoldered. I would never have a game shipped on it's legs again.

Thinking those had to be the rear levelers and the seller left them extended.

Part of my pre-shipping check-list includes specific instructions to the seller to spin all four levelers in all the way AND to tighten the nuts on the levelers as tight as possible--both so they can't spin out, and to reduce the game's pitch from 6.5 degrees to max horizontal for the trip.

Never had levelers spin out on me using the above formula.

Pincabs are as must as MrWizzo mentioned and torquing all 8 leg bolts as tight as possible as he mentioned; (great idea of his to ask the seller to check for stripped threads & to use a nut if so).

All this is for screened games only--unless the decals have had the Stern ACDC leg brackets installed & have had the decals cut back...otherwise no choice but to pallet decalled games.

#51 11 years ago
Quoted from MrWizzo:

Meta has closed the debate with the crate. that's the answer for sure.

No doubt the ultimate if the seller's willing; however, my experience has been about half of all sellers won't even pallet--thus leaving Legs-On as the only option if you want that particular machine.

Potential is there though with those willing to pallet.

One time I actually had a guy insist on building a crate for his game...his idea.

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