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(Topic ID: 244744)

Shay Arcade Group- has anyone dealt with them?


By Pinwalk

1 year ago



Topic Stats

  • 21 posts
  • 16 Pinsiders participating
  • Latest reply 3 months ago by MrKegFlex
  • No one calls this topic a favorite

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    #1 1 year ago

    Considering buying a backglass from them...has anyone dealt with them in the past? How was the experience?

    #2 1 year ago

    Yes
    I was very pleased with the quality of the Hulk glass they made

    #3 1 year ago

    Terrific work, but they don’t win any customer service points in my book. You’re better off finding another vendor with one of their glasses in stock.

    #4 1 year ago

    Not one issue. I ordered and glasses allarrived, well packaged. If you need, call them and speak directly with them if optio mn is available.

    #5 1 year ago

    Could you elaborate and tell us what BG you need. You may be able to get it elsewhere without the wait.

    #6 1 year ago

    Bought several glasses from Shay, great quality!!

    #7 1 year ago

    thanks for the input guys and gals! considering a Heat Wave and/or Roller Disco backglass

    #8 1 year ago

    Have you contacted Mayfairamusement yet? They carry many NOS BG's along with reproductions and IMHO are very well priced.

    #9 1 year ago
    Quoted from RWH:

    Have you contacted Mayfairamusement yet? They carry many NOS BG's along with reproductions and IMHO are very well priced.

    sent them an email yesterday, no response yet, thanks!

    #10 1 year ago

    I have numerous Shay glasses. Not ever a problem. Quality better than NOS.
    Buy with confidence...

    Shay has a day-job too so take into consideration that immediate responses are probably not his top priority.
    --
    Chris Hibler - CARGPB #31
    http://ChrisHiblerPinball.com/contact
    http://www.PinWiki.com - The Place to go for Pinball Repair Info

    1 year later
    #11 4 months ago

    I was disappointed with the quality of the backglass I received.

    #12 4 months ago
    Quoted from Pintoxicated:

    I was disappointed with the quality of the backglass I received.

    I find that very hard to believe, All of my shay backglasses were top quality.

    #13 4 months ago
    Quoted from Pintoxicated:

    I was disappointed with the quality of the backglass I received.

    Which title was it?

    #14 4 months ago

    Yes, they are excellent.

    #15 4 months ago

    I placed an order on June 11 and received an email confirmation right away. No word until yesterday (one week later) when the glass arrived. Quality is great and I’m extremely pleased with Shay. Will buy again if the occasion arises.

    1 week later
    #16 4 months ago
    Quoted from Pintoxicated:

    I was disappointed with the quality of the backglass I received.

    Do tell. What game title? The only thing I've ever heard was that the "cowling" on the Jack in the Box on the backglass of Jumping Jack was off shade a bit.
    --
    Chris Hibler - CARGPB #31
    http://www.ChrisHiblerPinball.com/Contact ... for board repairs
    http://www.PinWiki.com - The Place to go for Pinball Repair Info

    #17 4 months ago

    Shay is an absolutely top notch guy! Buy with confidence!

    #18 4 months ago

    I've seen them in person, but have yet to order one personally. Absolutely stunning work.

    3 weeks later
    #19 3 months ago

    I just bought a Shay backglass for a "Friendship 7" that I"m working on. It arrived pretty quickly and looks beautiful...perfect! I have another Shay on my "Quick Draw" - again, perfect!

    #20 3 months ago

    Awww Yeahhhh....

    Look what showed up in the mail today!

    My first glass from Shay and probably not my last.

    IMG_5804 (resized).JPGIMG_5805 (resized).JPGIMG_5806 (resized).JPGIMG_5807 (resized).JPG
    #21 3 months ago

    I've bought several backglasses from shay and all have exceeded my expectations. Sometimes, they will be a tad wider and you might have to slightly dremel the wood wedges at the bottom, that keep the glass from shifting side to side, so it will fit perfectly.

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