Let me start by saying I have a weird sense of humor, and can be spiteful at times.
Back in the 1980’s, I sold a game to a family. My specialty has always been EM’s. A few weeks later they called to say the game did nothing, it was just dark. I head out expecting to fix it for no charge. When I arrive, my game is working fine, but the game next to it is dark. I tell them this is not the game I sold them. After a few back and forth comments they tell me they bought the game from someone else, but that person does not make house calls.
I’m a little pissed, but I know the other guy, and he does good work/probably simple. I took off the glass and give it a quick glance. I’ll fix it for $100 - cash only. I put the money in my pocket, closed up the game, turned the power switch on (it was off), strutted out with a silly grin on my face, and drove away.
I’m sure he tells a story about some SOB repair guy stole $100 from him. All I know is if he would have been honest with me, I would have done it for free.
Another time, I got called to repair a Wms Travel Time. It was a very wealthy area of Orlando. The game was outside in a covered area by the pool. I opened up the game and there were live termites/dead termites everywhere. It was the worst infestation I had (or have) ever seen. The game probably weighed half of what it should. I jumped back and told the homeowner he should have it removed immediately and that his house should be checked too - as they were everywhere. His comment back - you’re not going to fix it? No! It should be lit on fire and burned NOW! I think I charged him $40 for the drive and told him that was cheap. I just confirmed he had a termite problem and saved him a call to pest control.