This thread makes me LOL. There are two types of pinball buyers. Those who want to touch every part of the machine and those who don't even want to see the inside. It costs a lot more money to never lift a screw driver and this is probably who he caters too. My guess is these guys know their paying more and don't care. Don't go and get offended for someone who isn't even offended themselves. Just go and find the dealer that suits you best.