Quoted from SpookyLuke:

We had considered a one way gate but have seen slim to no rejects in any testing over the last 18 months. Maybe 1 in 100 type thing. Nor have I had any customers report excessive rejects up until now. I wonder what the heck the variation is on this game.

Quoted from kevster:

Alright folks, I might need some talking down.
I'm currently in line with SD #401. I've never bought a NIB pinball before. Obviously, reading through this thread has been a wild ride. Lots of issues, which doesn't seem too surprising as it's early. But some of the build quality issues are alarming. And that was just heightened by a podcast episode I listened to.
I recently started listening to "Bro, do you even talk pinball." I find it entertaining with generally good info. On their recent episode, they both just laid into Spooky as a pinball manufacturer. And I mean, they let em have it. Talking about issues their past pins have had, things not working out of the box, shoddy soldering jobs, all sorts of things. I'll be honest; it really got me worried. I know Spooky is active on here and everyone says how good their customer service is, and that's awesome. But how concerned should I be that these build quality issues keep coming up on all of their releases?
Believe me, I WANT to be convinced to stick with my pre-order because I think the game looks very fun. But 10 grand is A LOT of money to throw at a company that doesn't appear to be learning much from their past mistakes.
I don't mean to be so negative. I've been hyped about this from the time I first learned about it. I'm hoping to hear some positive things that will convince me to get hyped again. Hearing what I did in that podcast was a bit shocking though. Am I putting too much stock in the opinions of just a couple dudes?

Quoted from BlackBelt:

They can't talk that much trash without it catching up to them at some point...and it will. They've also done an excellent job at documenting everything they've said via video/audio streams so it's easy to go back recall exactly their words.
I just reach out directly to known SD owners (because their opinion matters to me) and ask for general feedback on the pin after they've owned it for a bit...works great to get sustained feedback and I'm super pumped after hearing all the positives!

Quoted from metallik:

Then why do you listen to ANY episodes?
Reading all the podcast complaints here, you'd think folks were tied to a chair with a headset duct-taped to their skull. If you don't like what the people are saying, you can just turn it off.

Quoted from AFM95:

Back to a bad auto plunger. Now it can't make it all the way up (tried 10+ times). I'm really having a hard time understanding the issue. I don't know how it goes from not working, to working perfectly, then back to not at all.

SpookyLuke - when can we expect a long-term solution on this? Step one is getting the ball in play. Right now, I have a 10K piece of art. I hope this is at the top of Spooky's to-do list.