Nothing but problems with my Scooby Doo. It has sat for over 3 weeks. Both VUKs could not shoot out a ball. Was told by Luke a new Warden board would be sent over night, 5 days later get an email from AJ asking if anyone did more trouble shooting? Figured I would have had the board already, but he told me to cut both coils and would over night the parts. About 5 days later the parts finally arrived. It took me about an hour to set up and change the coils, then another 20 minutes to swap the board. The board sent to me was not identical to the original from my game. Now the Phantom claws won't shoot the balls out, they just sit there. I updated the code, still doesn't work. Topper and buttons do not light.
I have a lot of repair time into this game I can't play. I am discouraged and disappointed. 5 days here and there waiting on parts and communication really adds up.

I just experienced this. During Mystery Machine multiball, flippers went dead. Had a ball in lock claw and a ball in shooter lane. Nothing happened. Took off glass for the 500th time to work on it. Manually plugged a ball from shooter lane, nothing worked. Turned off game. Very disappointing in this purchase.
Started game earlier today, No Sound. HD tge reboot game. Really?

Not if you experience all the problems and lack of quality control.

Bug did contact me. I followed up with email to him, but didn't hear back. I called Aj yesterday, we determined I plugged the servo plugs in wrong on Warden board. I tried to start a game last night after correcting the servo plugs, but game wouldn't start. After a few minutes, I realized I forgot to put the balls back in game. The game did not do a ball search to let me know it lacked balls in trough. Once I put the balls in and finally got the ball locks in apron working, the right flipper button got stuck in the game. So I had to pull glass, lift playfield again and try to figure out why. I lubricated it to get it working for now. Sent AJ emails regarding these issues, but never heard back.
Ok While I had the playfield down, I decided to apply Carnuba wax. I notice sandy metal in the playfield by the MM spinner. I took a white pad and carefully wiped. Black metal dust filled pad. I decided to lift playfield and remove subway. The subway had metal particle dust left over during manufacturing. This dust carried out to the playfield and embedded itself in the playfield.
As stated above, just now I experienced flippers dead during MM multiball with a ball in shooter lane and a ball locked in apron. Prior to that game I started a game, but it had no sound, had to restart game. I only have about 22 plays on my machine. I have hours into working on this game. Solding in 2 coils, swapping Warden board. Phone calls, waiting for parts. Malfunctions. Defects: my translite is missing the white on back in Fred's hair. Lockdown bar has a rough sandy surface and does lockdown easy or properly. Help and resolution would be must appreciated.

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