Um... Not a scam.
Cointaker is a well known vendor.
I think if you really have a beef with this vendor... then you owe it to yourself to follow thru with the Paypal Dispute.
I doubt they would keep your shipping if they cancelled your order.

I think you are only telling us part of your story.

Sorry to hear that you had trouble with your order.

CoinTaker is pretty well regarded by everyone I've ever talked to. They certainly are not scammers.

It seems like a piece of the story is missing somewhere.

It's possible that if you are using a foreign email address that the email server decided to quarantine your messages (foreign address, plus financial keywords, plus paypal could increase the spam scoring of the message). Or, there could have been problems the other way--did you check your junk/spam folder?

I've had orders with certain suppliers held up before when they sent a message about a certain item being out of stock and asking what I might want to do (hold the order until restock, ship as-is, or substitute something else).

Cointaker refunded you the goods but not the shipment, so in that respect the Paypal dispute can still proceed. Did Paypal inform you they closed the dispute ?

Cointaker has always done right by me. Yes sometimes it might take a little bit, but they are good folks. I cancelled a preorder for Oktoberfest about a year ago (wish I didn’t) and they were very easy to work with.

Op is not a Noobie he has been around longer then most of us

But I thunk these days if u cancel something the vendors get stuck with PayPal fees which is stupid , correct me if I’m wrong

This reminds me at a situation at work where one of the senior guys (26 years with the company) who reports to me, got his reputation trashed because of one slip up that pissed off some people.

Cointaker seems to be on a similar path. Well established company that gets defended by people on pinside but with so-so performance recently. My own experience with them is “ok”. Some practices seem cynical/exploitative (like the $1 Godzilla preorders where they must know that they won’t be able to deliver in a reasonable time “Stern’s fault” but count on the “what the heck it’s just $1” mind set and effectively will get free cash when people don’t go through the $1 cancellation hassles).

Cointaker took great care of me when I bought JP from them
Would highly recommend them

Positive that did not receive your messages or there was another logical issue - did you ever try calling them on the phone?

Cointaker is my go-to vendor for everything. Bought dozens of NIB games from them and oodles of accessories and parts. They are stand up people and always do right. Sorry you had a bad experience but something doesn’t seem right here.

LMAO $1 is free cash? LOL. It’s their way of building an interest list without taking $1000 deposits for games they know could be 1-2 years out. To me that is a stand up thing to do, other vendors would take your $1000 and make you wait 1-2 years. $1 to get on a list seems awesome possum to me. They surely are not building their profits on your $1, LOL

Ever stop to think that because you bought dozens of NIB and oodles of accessories that you get a different Cointaker experience?

I’m sure the OP will get made whole

I never have had a problem with cointaker. Have purchased several games and items through them. Never an issue, and if there was, Melissa would make things rite. Im sure they will for you too

I only ever bought one game from them pre-covid and they took very good care of me when there was a purchase/delivery issue

Sounds like this is just a communication issue, unfortunately. Cointaker are great people, super nice and very reasonable. I can see your frustration, but keep trying, they will make it right.

This. I bet the $1 doesn’t even cover the lost labor when somebody cancels

After communication with Cointaker, it looks to me like they did everything right and refunded the order. Cointaker are well established and certainly not scammers.

marcus600 contact me if you need any more assistance with this, but from what Cointaker told me, I believe this case is now closed.