Quoted from DMcNamara:
I've got no ill will towards pinball_customs - I've seen Brock's stuff, and he does good work (why I ordered from him). And I'm used to waiting on stuff from sellers here who are making things in their spare time. But on the shooter rod I ordered I've been waiting since February, and haven't heard from him in 2 months. Brock, I think those of us waiting just want a realistic update that you stick to - is it going to take you a month to fill orders and give refunds? Two months?
Remind me which mod it was via PM and I'll take care of it right away. Clearing up loose ends is my priority now that all BSD's are cleared.
In fact, anyone still waiting on a product from me let me know. I will take a look at your games list. If there's a game in there that I make a mod for and currently have in stock (yes, I DO have an inventory of product), I will include one of them with your order for free.
As mentioned earlier, I had simply bitten off more than I could chew this year and wasn't mentally prepared to handle it. Those of you I've let down, I'm truly sorry. For those who like my produce but don't like my service (basically everyone, I get it), the solution for that is in the works that makes everyone happy.
Fact is, things have grown too big for me to handle all on my own. I tried, and failed miserably. The time for true restructuring has come. I do love pinball, and its community.. And I hope to continue sharing my parts with everyone for years to come.
Thank you all.