Quoted from Deez:This whole thing is ridiculous. My scoop chipped bad with the protector on under 100 plays. They told me to put the protector back on which would mean I'd have to drive 40 miles every day to bend it back. Ridiculous. I've got mylar on it now hoping it will help it from getting worse. The best part is Stern is saying removing the faulty protector voids the warranty. Such bullshit.
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That is total bullsh!t. I guess Stern is in a big hurry for funds. It's obvious, they didn't play test this pin. The mechanical engineer totally dropped the ball on this scoop cut-out. A "Cliffy" needs complete contact with surfaces in order to perform well. Why in the hell did Stern put a chamfer/stepped cut on that opening? I think the only way to fix this problem correctly would be a combo Mantis style protector from the underside, with thicker gauge stainless, providing protection on 3 sides of the cut-out. This protection would project up to the playfield surface, eliminating the step. Before this "Mantis" style protection, a "Cliffy would need to be installed. The "Mantis" would slide inside the installed Cliffy. The problem I see with that fix is...#1 the scoop cut-out appears to be pretty narrow, (I'm not sure there would be enough clearance for the stack-up of additional materials for the "Mantis" & Cliffy combo. #2, in order to mount a Mantis style protector....you're going to have problems mounting it to the underside of the playfield due to the mounting bracket on the scoop shot mounting bracket.
