I've tried to contact Jerod at Rottendog numerous times and have been unsuccessful getting a response. Has anyone had similar experiences? Is there anything going on?

So I am the only one that receives ZERO customer service?........good to know

I have Called and emailed numerous times. I have a decent size collection plus I fix some up and flip. I have spent a lot of money on rottendog products. I've been lucky that I have had may problems but now that I have, I look for alternative products.

One of my emails: sent in May

From: Scott McCabe
Sent: Sunday, May 07, 2017 10:50 AM
To: [email protected]
Subject: Power Board Issue

To whom this may concern,

I buy and use a lot of your products and have never had a problem (very happy with all your products). I had an interesting issue with a power board. I can not remember which distributor I ordered this one from but when I plugged it into a Flash I burnt a trace. There was no power issue with the game. The buyer wanted brand a brand new board, not a rebuilt original. Both the original and another rottendog board work without an issue. This board was brand new. I always keep a few brand new on hand. I am McPin54 on pinside with 35 games give or take 5 at any time. Love your products and appreciate what you do for the hobby. I have attached pictures of burnt trace. Never seen this before. Is there anything you can do to help me out?

Thank you,
Scott