I've tried to contact Jerod at Rottendog numerous times and have been unsuccessful getting a response. Has anyone had similar experiences? Is there anything going on?
I've tried to contact Jerod at Rottendog numerous times and have been unsuccessful getting a response. Has anyone had similar experiences? Is there anything going on?
That would be the same I received when asking for assistance on a new purchase that didn't work. Good luck.
Quoted from McPin54:I've tried to contact Jerod at Rottendog numerous times and have been unsuccessful getting a response. Has anyone had similar experiences? Is there anything going on?
have you tried calling or just emailing? Calling is 100% a better option to get a hold of pretty much any business.
I've sent a couple boards in for repair over the years [retailer] and always had prompt service and good repairs.
Agree with trying to call.
Says on website office will be closed 8-18 to 8-25
I would try to give them a call if you have not already.
Quoted from TomGWI:Says on website office will be closed 8-18 to 8-25
I would try to give them a call if you have not already.
Sounds like his my bags are packed and ready to go, maybe leavin' on a jet plane?
Who knows when he'll be back again?
Quoted from InfiniteLives:have you tried calling or just emailing? Calling is 100% a better option to get a hold of pretty much any business.
I have Called and emailed numerous times. I have a decent size collection plus I fix some up and flip. I have spent a lot of money on rottendog products. I've been lucky that I have had may problems but now that I have, I look for alternative products.
One of my emails: sent in May
From: Scott McCabe
Sent: Sunday, May 07, 2017 10:50 AM
To: [email protected]
Subject: Power Board Issue
To whom this may concern,
I buy and use a lot of your products and have never had a problem (very happy with all your products). I had an interesting issue with a power board. I can not remember which distributor I ordered this one from but when I plugged it into a Flash I burnt a trace. There was no power issue with the game. The buyer wanted brand a brand new board, not a rebuilt original. Both the original and another rottendog board work without an issue. This board was brand new. I always keep a few brand new on hand. I am McPin54 on pinside with 35 games give or take 5 at any time. Love your products and appreciate what you do for the hobby. I have attached pictures of burnt trace. Never seen this before. Is there anything you can do to help me out?
Thank you,
Scott
Wanna join the discussion? Please sign in to reply to this topic.
Great to see you're enjoying Pinside! Did you know Pinside is able to run without any 3rd-party banners or ads, thanks to the support from our visitors? Please consider a donation to Pinside and get anext to your username to show for it! Or better yet, subscribe to Pinside+!
This page was printed from https://pinside.com/pinball/forum/topic/rottendog-amusements-jerod-smith and we tried optimising it for printing. Some page elements may have been deliberately hidden.
Scan the QR code on the left to jump to the URL this document was printed from.