Quoted from SpookyCharlie:Doing our best. We aren't perfect but we are honest.
I wonder if this launch was given any thought at all. I bought my AMH from Joe, so when I saw the announcement, I emailed Joe to secure my LE. He emailed back & said the I got a machine. Today I got an email from Joe asking if I was interesting in buying a RZ pin. I replied that I already received an email from him that said I was in on the LE. To which he responded that Spooky allocated them zero LE's so I was tough out of luck. So I'm out, there's no way I'm shelling out $6K get to get shoved to the back of the line after I thought I was getting an LE for two days.
I don't even know where to start with Joe. But Charlie, please, next time pick up the phone before announcing a product so that your (only) distributor knows what the heck your game plan is & doesn't result in screwed customers. If Joe had simply said, "no, you need to contact Spooky for an LE", then I would have been easily in time to get on the list. But now I'm unhappy & you lost a sale.