Morning pinball dudes.
Yeah... somehow someway Trevor's Robot got spun the wrong direction in shipping, so he was 180 degrees off. We're going to add more packing to games so he can't spin in shipping. Just one of those things you don't learn until you do. We've hauled RZ thousands of miles and had no issues. Then again, we're not tossing the show game in the back of a big ol' semi. We'll shoot a video ASAP on how to install the Robot. Yes, it is a pain to install.
As for "just drilling and adding LED's"... not even remotely the case when you see what Matt has done to make this all work. It's far more complex than it appears, but hey... we all have different skill levels, so do whatever you think is best at your own toy risk.
Display and volume are always under the mercy of show lighting and volume. Short of setting up a giant P.A. system, audio is never good at shows.
The ball can occasionally get caught behind the drop target... small nudge always clears it. We did 500 games at MGC and never once had to take the glass off (which is a minor miracle).
CHOP save is only good for a few seconds... so use it wisely! You'll see what I mean when more games get out there and people spend time on it. I've still personally never beat more than 3 modes.