Have you done a coil test?

Probably have bad coil(s). Very common. Also could have a broken plastic linkage which makes the eyes go back and forth. Also common. Or maybe broken wire to the coil. The parts if needed are available. You will have to take the head off and look.

I had one of the wires on Rudy's coil break. Have they ever worked?

Your coils are probably not dead (As that is not very common, unless the transistors that control them locked). Have you tested the transistors that control the coils yet? If not that is your first step. If they test OK, your next step is to verify you still have the wires connected to the coils. These do break off inside the heads fairly regularly. I have a Roadshow apart right now, and both heads had at least 2 wires broken off on one of the coils in there (Same thing on my FH when I first got it.)

Luckily Red is FAR easier to remove than Ted. Get yourself a right angle screwdriver to remove the front and back covers, and you shouldnt have to disassemble the back half of the game (Like you have to with Ted.)

Yes! Do a test first. Testing transistors is easy, and more info can be found here:

http://www.pinwiki.com/wiki/index.php?title=Williams_WPC#Transistor_.22Quick_Check.22

The tranistors that contol those coils should be listed in the manual.

I would bet that at least one wire is broken off then. You are gonna have to pull the head to do any sort of work on it. It really isn't that bad.

If it was a broken flange you would at least hear the coils fire, as they are pretty noisy.

That I cannot recall. I do have both heads on the workbench at the moment, and can check later on. I do know that on Ted both of the coils had one wire broken off (as well as a broken centering flange) for the eye movement.

hi ..i am going through exactly the same problem with reds eyes not moving left or right ..got her out and all the wires are on ..i can move eyes freely by hand ..centre flange is good ..

i plugged her into teds sockets and the eyes still didnt work and no sound from the coils ..
what was the final outcome on yours pinfactory 2000?

Test the coils for resistance, they may be bad. Also check for broken wires at the coil.

Im having a similar issue as well with both Red and Ted and am just now trying to diagnose. I did a coil test on Ted and could hear the coil activate but it sounded like it was stuck on so I turned it off immediately. Would this indicate that the eyes are stuck for some reason? I do not hear the coil activating during play only in test.

Both mouths work.. no blinking.. nothing with the eyes are working. Havent tested Red yet.