I have a bit of confusion here.
We will start from the top, work down, and then stop.
Business tech address on PinSide is in Las Vegas, NV, but services all of Southern CA?
Website states based out of Ventura, CA. Which is it? That is tough commute to get to work.
The PinSide business quote logo uses the words $!@# three times for what reason exact reason? Exceptional English grammar for advertisement?
Pinball business, I can confirm very little. The Alan Neuman I recognize in gaming was out of Betson West in San Francisco, and worked as a tech since the 90s. Same person? Did he move to Las Vegas? If not, who is he? How long has he restored games? I have no idea. Anyone in deep southern CA know this business?
Why would any pinball techs in the USA need to send boards to unknown oversea repair companies on Ebay?
Why would any pinball techs give valuable boards to unknown individuals with no reputation for quality control?
Why would any pinball techs pay for non-tangible resources on Ebay?
Why is a pinball tech not getting "Ebay money back guarantees" or Paypal refund, if services are not being performed, as per most stipulations? They go after them, not the buyer.
Why would bonified pinball PCB board repair businesses advertise on Ebay, CL, or other sources anyway? They are almost always questionable.
Why does this business website conduct primary game sales from CL? Good businesses do not use this site for many reasons.
I can understand if boards are above levels of expertise of an individual (never a bad idea) but the rest is a bit unusual at best.
Lots of buyer beware these days from people in this industry.
"Inquiring minds want to know."