Quoted from SpookyCharlie:

For those of you who don't listen to our podcast, let's step back and explain some of this like we did on the show a few months ago.
Spooky has the "take care of those who take care of us" attitude and always offered game sales to previous customers first. When TnA took off and with ACNC right behind it being our #1 and #2 best sellers EVER, our customer base went from about 500 to OVER 1,200.
When you can basically make 500 games a year, that becomes a problem. Good problem, but still a problem.
So, we came up with the Fang Club for those who support us to have a way to be more of a part of all this. Help grow our company, get some cool stuff for your $45 including shipping membership, do special events, cool merch, get some great exclusive video content for you, AND HAVE FUN! Bang for the buck... and FUN!!! Good right?
And yes of course, you can add cool upgrades to games... NOT LEs... Not "standard vs pro vs collectors vs ..." ... whatever. We don't want to do that. Every game you get from us will play exactly the same. If you want to jazz it up some cosmetically, GREAT! We appreciate the support and are happy to do that. (Wait until you see this dimension in BUTTER!!!)
The Blood Sucker, or BS edition (funny initials huh?... kinda like TnA! These things might be on purpose.) is simply a cool upgrade package that we feel is going to give one hell of a bang for your buck and look incredible! Can't wait for you all to see it, and I can't say more yet.
So IF we get to 750 Fang Club members and 750 decide to take the BS edition... there will be 750 BS editions. GREAT! 750 happy people! If 100 BS versions exist and 650 are "just" Rick and Morty games... GREAT! You'll love playing that too. Scott Danesi is an awesome designer and you'll all be happy with what we've done here at team Spooky!
So is it possible we sell more Fang Club memberships than we have games? Sure! Hope it happens... come on in and lets see where this little company starting it's 7th year in business goes! We'll all share the ride and use the money to improve quality even more here and HAVE FUN DOING IT.
Reality is you HAVEN'T SEEN THE GAME YET! Many of you will love it... some of you will walk away... AND THAT'S FINE! It happens on every new game. We really hope 750 of you find this exactly what you hoped it would be from a Scott Danesi / Rick and Morty Pinball machine and it exceeds your expectations in every way. We've done our best to make sure it does!
Spooky's business model is 500 games a year... we're committing 18 months to make these 750 games because we feel that's about the limit of buyers patience to wait should this be a sell out. There's some honest reality.
We're happy, we're healthy, we're glad we have a game coming very soon that excites so many people. 750 units is 250 more than we've ever sold of any title. Big jump up, thrilled at the prospect of that happening.
PEACE (among worlds) LOVE AND ALL THINGS PINBALL... Charlie

Quoted from KingPinGames:

I am reading through this and wondering how (if) I should even react to you statements. Are you implying that I did something wrong by allowing the customer that have helped grow my business have first access to the new game? Are you aware that this has been Spooky's model for every game after amh up until now? The only reason it was changed here was because they (spooky) had more previous customers than buildable games. For them, this was the only fair way. I suspect this is also why pinball star did it the way they did. Will I someday have to turn to the same sale style? Hopefully, but in the mean time i am still small enough to not have the volume of customers that the others do.
As for luke "even talked about it," so what? My customers EARNED the privilege of having first pick at the new game. If luck or Charlie or anyone at spooky has an issue with the way I run my business they will let me know. Fyi, I am also one of spooky's tech support people that answers emails on Christmas eve, after 10pm and even offers facetime to help walk through problems. If I was doing ANYTHING wrong would they let me help them?
Not that I need to explain this, but even after ALL of my previous customers confirmed they wanted a game, new customers started getting games in the mid 200's.
I'm sorry that you are frustrated by the lack of communication from your distributor, but that doesnt mean you should come here and try to attack spooky or myself for doing business they way we feel appropriate for our customers. On the next game you want, find a distributor that will work the way you want things done. That's the nice thing about pinball. The products are all the same no matter who you get them from, so it comes down to who you makes you feel like a priority and not a paycheck.
I believe you even reached out to me about getting a game. Had you stuck with that you would have a number (and even possibly earlier that what you will end up with). I truly do feel bad for you guys that are waiting, but I have done nothing wrong.