Quoted from Paulb:
order this in December, filed paypal dispute at the end of the December because the product was not as described, it is 3 inches shorter than the original, I have e-mailed Pete every single week looking for resolution only to be ignored, I just want my money back at this point, 2 months is plenty of time to make this right, still not sure how paypal didnt cover me[quoted image]
I had a not so great experience with them to. I ordered a set of side blades for my Arena. They arrived fairly quickly. When I got them I had to literally spend 30 minutes just trimming them so they would fit right. When I ordered them I expected them to be like the ones I ordered from tilt graphics with the durable layer on top of the vinyl. They should put on their website that these are very easy to damage when lowering the playfield. The first time I lowered mine I thought I was being careful and the playfield grabbed the decal and pulled it down and wrinkled it horribly. So I peeled them off and threw them away and ordered a set from tilt graphics for a different game with similar art work. I've had the ones from tilt on my super Mario bros pin for 3 years with no issues. They are super durable. I just think retro refurbs should have put on the website that the side blades are just plain vinyl and easy to damage. That was a hundred bucks down the drain.