Quoted from Andyzola87:Iām in marketing if your not on trip advisor, yelp, Facebook and other apps like that your shooting yourself in the foot. A large percent of the population use apps like those to search for entertainment\food and if your not managing and encouraging your customer to post reviews for you on those apps and sites then your missing a very large crowd of people who may otherwise not know your place even exists, especially if your in a touristy type town. Get online and create/claim your pages ASAP and get yourself some free exposure.
I agree. I'm not in marketing, but own my own small business. Reviews / social media are where it's at. Google listing, Yelp, facebook, instagram. Create your accounts, and have a email newsletter signing sheet when they come it. Send targeted emails / texts requesting reviews. There are apps that do this, grade.us, birdeye, etc. Texts work better and know that it's against terms of service to request Yelp reviews.
Post images and videos on your social media accounts. Create a following. Easier said than done, but not that hard.
Stay away from groupon at all costs. Once you start with them, your business name will always be on groupon, and it's the first thing people will see when they search for you, because they rank well. If people think that there's a chance you may discount in the future, they may hold off on coming, waiting for a deal.
Leave flyers / business cards at local businesses that allow it.
Anyway, my two cents