Hey Mark...long time no speak...Sean Kavanagh here...
Anyways - yes, total PITA to remove...you have to remove the entire litebox insert to get the BG out. And usually the screws that hold the insert when it's pulled down so you can access the bulbs...and the little hinge/clip that holds the insert upright when it back in position.
Basically I just remove everything, since I'm always being super careful with the glass itself. It SEEMS like you can sneak it out by not removing everything...but I really don't think it's possible...