Alien (Heighway Pinball)
Heighway Pinball, 2017
Full Throttle
Heighway Pinball, 2015You're currently viewing posts by Pinsider tslayer71.
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Quoted from Homepin:You can only swap it if you can do all of the IT trickery suggested in the earlier post.
Not every owner wants to learn all of that computer crap just to fix a pinball machine.
Huh? Why would you have to do all the diagnostics? If you suspected the mother board just swap it out with a new one. Either it fixes your problem or it doesn't. If not just send the motherboard back....
Quoted from Whridlsoncestood:Actually a bricked PC happened on our Full Throttle. Quick swap of pc and we weregood to go. All pertinent info is loaded straight from USB.
And I thought someone here said it wasn't this easy - huh? Why would you need to get down to the componet level on a PC or pcb? Have Highway send the replacement and let them deal with fixing it....
Quoted from DerGoetz:Either your are being sarcastic or chime in with your 5 cents while being oblivious to what's going on.
Do you think I had a bricked Heighway pinball for over half a year for fun?
No one made it right, no-one send me a replacement unit, they would not even tell me where i could buy one myself, out of my pocket.
Heighway would not help me and once i lost all trust in them i contacted my distributor, Cointaker.
But they did not give them the time of day, either. I'm on my own.
Ok, not being able to get parts sucks and is a different issue. If heigway would be able to send you complete assemblys could you fix it yes or no? The argument is would it be easy to fix if you had parts available. It was said it's not as easy as just switching out a board
Quoted from DerGoetz:100% true, a 2 minute swap job, no question
This is what I'm getting at. You don't have to be an expert, and apparently home pin it would be an easy fix. I'm sorry you're not getting support - that sucks!
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Lakewood, CO