Quoted from ForceFlow:

Well, this is an interesting development. A list of questions I know will be raised:
-Who are you? What's your background?
-Do you have an existing interest or background in pinball?
-Do you have experience in manufacturing?
-Is your plan to continue the company or liquidate it?
-Are buyers going to be made whole either through full refunds or the games they ordered?
-Are staff, contractors, and/or suppliers that are owed payment going to be made whole?
-Since Andrew was responsible for the vision behind getting Heighway started, will he continue to be a part of the company in some way?
-What will happen with warranty coverage on existing games out in the wild?

Quoted from Msch:

Don't call Andrew a liar or you'll get the swift hand of moderation

Quoted from Msch:

When you figured out the timeline was going to be longer, did you lie to your customers and demand payment?

Quoted from Grg:

Plenty of offers to jump the line if paying in full. Curious, anyone else get an offer of free shipping if paying in full?

Quoted from PACMAN:

I think Robin should ban the practice of companies soliciting deposits on Pinside.

Quoted from Aurich:

So ask for a refund

Quoted from cliff_clavin:

Truth be told, I am surprised they are even accepting liability for the prepaid....business is harsh and not fair...anyway, just my opinion....worth what you paid...

Quoted from iceman44:

That would be no bueno.
Can't write off the current customers and then sell new Alien pins.

Quoted from Aurich:

If everyone makes a run on the bank and asks for refunds I expect the game and company to collapse. The few prototypes will be collector's items of what could have been.
¯\_(ツ)_/¯
Is what it is, just gonna make the costs of pulling this off too much, that's a huge instant cash drain. Doesn't mean everyone shouldn't do whatever they please, but all this crying and shaming over the new owners trying to keep people in is stupid. Of course they are. They're fighting to keep the game and company viable.
I'm already going back to the don't give a f*** mentality to be honest. I'd rather the whole thing collapse than deal with months and months of bellyaching and headaches and bullshit, I've had enough already.

Quoted from Astropin:

That the papers have not been signed yet? Well that did come straight from people who spoke directly to the new investors.

Quoted from RobT:

Except Fox granted the license to Heighway Pinball. What you are talking about is a whole new company (that's the only way they could avoid all liabilities of Heighway), so they would have to get the license from Fox. That's not likely given the current situation.
Edit: I'm clueless on business laws in GB

Quoted from vid1900:

Did you read the part where they said that it might take several weeks to review the ledgers?

Quoted from HoakyPoaky:

No offense, but I still find it appalling that the sound designer was never even shipped a game to fine tune his work. Wasn't Dave & Joe supposed to have a game to test on like over a year ago? Working on your PC is one thing, but couldn't he have taken one of those preproduction test games from Expo & pass it around to the employees in the US who actually had a need for it? I mean Whysnow & early adopters got a game before the designers? Where was the sense in that???
IDK. It just makes me shake my head to what was actually going on there for all this time, while customers were fed a bunch of bullshit to keep the thing going. Past is past I guess. Glad there's new leadership now.

Quoted from Whysnow:

Odd. Been on route for a few months now. Aside from ocassional and intermittent light inserts flickering or going out in certain modes, it is VERY commercially viable. That GOTprem next to it is sold and Alien is still there. You do the math on which one is dominating at the location and which one was not...
We have not had anything but a few minor issues IMHO. All mechs have been solid and dealling with flakey lights is really jot a big deal for the vast majority of people playing on route. i actually just got a text from a stranger five min ago telling me thanks for putting out the game and they are loving it.

Quoted from Whysnow:

Actually our xeno mech works fine. I have it disabled as it can ocasionally stick out while in multiball and that could cause an issue cause I would then have to stop out and power cycle to bring it back in. Xeno mech is not necessary and the game functions the same without it. Better safe than sorry.

Quoted from Whysnow:

Lol. It is a neat toy but you obviously have zero idea on any of the game play in the game and now are just trolling for effect. The xeno mech when turned on grabs the ball exactly once in a game, when you start ambush mutliball. Ambush mutliball works just fine without the xeno tounge grabbing the ball. Ambush is only one of four main multiballs and a small part of the total game. You obviously also have no idea how operating works or that the majority of people are stoked with the game even how it sits. I have games on route where all sorts of options are tweaked in the settings to make them play better or reduce stuck balls.