(Topic ID: 190495)

Rebirth of Heighway Pinball


2 years ago

Topic Stats

  • 1,528 posts
  • 331 Pinsiders participating
  • Latest reply 8 months ago by Pinballs
  • Topic is favorited by 71 Pinsiders


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Topic index (key posts)

14 key posts have been marked in this topic

Post #19 Confirmation from Heighway Pinball Posted by HeighwayPinball (2 years ago)

Post #61 One member of the investors group named. Posted by daudioguy (2 years ago)

Post #105 Key posted, but no summary given Posted by Aurich (2 years ago)

Post #391 Key information provided in this article Posted by monkeyboypaul (2 years ago)

Post #536 Gives names of investors Posted by Pinballgeek (2 years ago)

Post #739 Confirmation from HWP employee about Andrew's departure Posted by SLAMT1LT (2 years ago)

Post #946 User story of receiving a refund from the new management of HWP Posted by Deluxodave (2 years ago)

Post #965 Message sent about the company status Posted by Wickerman2 (2 years ago)

Post #1250 Key posted, but no summary given Posted by deeproot (1 year ago)

Post #1451 Key posted, but no summary given Posted by oyvindmo (1 year ago)

Topic indices are generated from key posts and maintained by Pinside Editors. For more information, or to become an editor yourself read this post!

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#16 2 years ago

This is the real deal, take it from me, a HP employee for 4 frustrating years.

#194 2 years ago
Quoted from drinkduffbeers:

Also appreciate ealadubhsidhe ( slamtilt same guy? ) and daudioguy posting too

SLAMT1LT is me (Russell Speak) and ealadubhsidhe is Dave Sanders, our Game Designer. Me and Dave are the old timers, longest serving members of the HP team.

#261 2 years ago
Quoted from drinkduffbeers:

Cool. Hope things pan out for you to Russell

Cheers man. One way or another, I'll do just fine!

#540 2 years ago

So there you have it, 5 investors, all extremely successful and now in full control. This company will succeed - all refunds will be given, games will ship out and communications will be reestablished. If I didn't think so, I'd quit my job with HP today and be looking for new employment.

This is the light at the end of the tunnel we've all been waiting for at HP. We could always see it, we just didn't know how long the tunnel was.

#739 2 years ago

Andrew has left the building. A sad day to see him go for good but necessary for the future of the company. We all wish him the best of luck and hope he takes a long and much-needed rest.

Now we can move forward and get this ball rolling again.

1 week later
#1015 2 years ago
Quoted from RobT:

The way things ended with Andrew and Heighway Pinball is pretty damn consistent with his prior business adventures/experience. People may remember the examples posted by Kim (Mr.68) that caused such an uproar here.

My personal assessment of the man I worked for: Great salesman, lousy businessman. I hope he never does it again.

After the first week in charge, the new owners have already made their mark. What follows in the weeks ahead is how a company should be run by smart, experienced people. All refunds paid, all issues fixed, all games built and shipped, full support for owners, new games developed...it's all happening.

But I'm with you guys.....talk is cheap, show me something. We will.

#1074 2 years ago
Quoted from Wickerman2:

I hope they stay off pinside and just work. They have emailed me with updates since I am a customer. That's good enough on my end. This place creates unnecessary turmoil.

We are working don't you worry about that. The investors have made their statement and won't be posting on Pinside again, it's not how they work. All official announcements will be posted on our website and social media from this day forth.

Unofficially​, as one Pinsider to another, I can tell you that behind the scenes substantial funds have now been transferred and so refunds can now be processed and parts ordered.

If you want your money back, you'll get it all back. If you want your game, you'll get your game. That's an absolute certainty. When? As soon as we can.

4 months later
#1168 2 years ago
Quoted from bigdaddy07:

90% of people in the US consider that the same thing, or just don't know the difference (which is most).

Just say UK, it covers everything on this little island.

#1171 2 years ago
Quoted from SunKing:

That's great and all...but I sure wish Heighway would spend a little time supporting existing customers. I purchased an Alien at TPF in March, and I'm still stuck on version 0.94 of the code because I need new hardware to update. Both Heighway and Cointaker have promised updated parts many times since March...I have a long string of emails. I have even offered to PAY for new parts and shipping....but as of today - November 16 - I still have no idea when or if I will receive them.

This is being dealt with. Even though it's not my department, I keep making everyone aware of your posts and your frustration.

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