Just wanted to let you all know that I also got the mail from the new Heighway. I did not request a refund so the rumor of them only reaching out to people who asked for a refund is total nonsense.
I for one am happy that Andrew has taken these steps. He could also just have let it die, but he did not.
Only way to end this drama is just not to pre-order anymore and for certain do not send money before machines are ready to ship. This may mean that there will not be a new pinball manufacturer anymore, but I think it is also in the intrest of the manufacturer-to-be because they cannot spend money before they deliver machines that make money for them. Then a pinball manufacturer has to finance his business like almost every other business does. The way it is now is just like a private Kickstarter, no guarantees and no way of knowing what is going on.