Having played this, I predict this will be the game of 2017 (or 2018) and in the top 10 of all time.
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Having played this, I predict this will be the game of 2017 (or 2018) and in the top 10 of all time.
Quoted from SunKing:That's great and all...but I sure wish Heighway would spend a little time supporting existing customers. I purchased an Alien at TPF in March, and I'm still stuck on version 0.94 of the code because I need new hardware to update. Both Heighway and Cointaker have promised updated parts many times since March...I have a long string of emails. I have even offered to PAY for new parts and shipping....but as of today - November 16 - I still have no idea when or if I will receive them.
At least you have a game. I paid in full for an Alien LE and Full Throttle LE. They can’t even ship me the Full Throttle, let alone acknowledge my repeated requests for an update. I even told them they could downgrade me to the standard version on both games, keep the price difference, if they would just build and ship my games. Still no acknowledgement. If you have paid in full for Heighway pins, then good luck. Other than their good name - which is long gone, they have no incentive to speed things along. I have also gone so far as to offer getting the Aliens manufactured in the U.S. and paying them a substantial royalty on every game made. That would take a huge weight off their shoulders, but they remain silent.
I’m am so frustrated with these guys. Andrew would at least communicate with you - mostly lies - but these guys ignore you. Do you think they can afford a US court judgement against them. My attorney advises me that something called the ‘Hague convention’? (Not sure if I have this right) allows you to obtain a judgement in the US which a foreign company would then be forced to abide by.
Quoted from Mr68:Your attorney most likely was referring to the Hague Convention on Foreign Judgments in Civil and Commercial Matters or the Hague Trust Convention.
https://en.wikipedia.org/wiki/Hague_Trust_Convention
https://en.wikipedia.org/wiki/Hague_Convention_on_Foreign_Judgments_in_Civil_and_Commercial_Matters
Ya. That sounds right.
Is it cheaper for them to defend a lawsuit than just refund me or ship my games? They must really be cash strapped not to be able to ship me, at a minimum, the Full Throttle. Unfortunately, I drank the ‘Andrew koolaid’ and bought direct - believing, naively, that I was going to ‘the front of the line’ and get my games more rapidly. I tend to give people the benefit of the doubt. This is probably not a good policy with pinball manufacturers....
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