To confirm, this is not a prank.
This is a situation that is happening now.
There are big plans, and a big budget, to take Alien - and the company - to where they need to be.
Everyone at the company is committed to delivering games to customers as quickly as possible.
We apologise for the lack of communications, customer service and technical support over the last few weeks and months. The company will aim to improve in all areas, moving forwards.