We are happy to announce that we are in the final stages of the transition to our new ownership and management. This means we can start the process of refunding our customers, who have requested refunds. We will begin this process early next week. Affected customers will be contacted accordingly. Completing the transition will also mean that the new management will be in control of the official web page, Facebook and other communication channels, allowing for official announcements to be made.
Parts keep being ordered in large amounts to prepare for the step up in production. We will keep you updated on progress. The production schedule is coming together and will be finalized shortly for the first batch of games. Everybody wants to know their position in line and all we can say, for the time being, is that we are hard at work finding out and hope to be able to tell you soon.
We are also working hard to reach out to people with existing games that are experiencing trouble. We want to get those problems solved as quickly as possible. If you know of someone in that situation, that has not been in contact with us yet, please ask them to get in touch. They can send an e-mail to firstname.lastname@example.org or contact us directly on +44 (0)1495 305634
Thank you all for your time and we will be in contact next week with another update from Heighway Pinball.