What is a reasonable time for a seller to schedule a pickup date and how long should shipping take?
Here's the story:
I recently bought a pinball machine (I paid via paypal goods and services) on Thanksgiving morning (11/22). I reached out to Michelle Bianchi with STI to do the pickup. It is a white glove pickup, so the shipper breaks the pin down, wraps and packages it, and carries it out. She quoted it and reached out to the seller that monday (11/26) to schedule the pickup time. Here I am on thursday, dec 6, still waiting for the seller to schedule a pickup time. I mean....thats over a week and a half! To my knowledge, they (shipper and seller) have not even got into contact yet.
I have spoken with the shipper and the seller a few times. They both claim to have reached out to the other party. I know that the shipper has made efforts...im not convinced of the sellers efforts. I have relayed messages/phone numbers to the seller to reach out to the shipper as well.
What else can I do?