(Topic ID: 283944)

RAZA Pre-order Club: A Cautionary Tale

By NoMonkey

10 months ago

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  • 3,272 posts
  • 248 Pinsiders participating
  • Latest reply 12 days ago by ronaldvg
  • Topic is favorited by 89 Pinsiders


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“Which Edition Did You Order”

  • Arcade 27 votes
  • Xtra 25 votes

(52 votes)

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Topic index (key posts)

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Post #2440 Link to SEC filings story. Posted by BMore-Pinball (68 days ago)

Post #2468 Story of SEC indictment Posted by DakotaMike (67 days ago)

Post #2527 DR never owned the Zidware entity per report. Posted by wcbrandes (67 days ago)

Post #2676 Summary of DR outlandish things. Posted by TheFamilyArcade (66 days ago)

Post #2864 Charging back a RAZA preorder Posted by Mr68 (59 days ago)

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#1587 3 months ago
Quoted from fattdirk:

Last update was in May. They committed to providing an update after July 4th holiday. Sure they didn't specify how far after but it is now half way thru the month with zero communication. My thoughts are if they were going to provide some positive news they would've sent that out July 5th, but alas the silence is deafening. I'm not trying to be negative and really have nothing against the company. My hopeful attitude is wearing thin against the evidence of reality.

Interestingly, the complete inability to meet commitments up to this point should provide a bit of hope. I'm sure the majority of people on these threads know that a status report should have been provided on July 5th, no excuses. Unlike parts being delivered or certification completed, the production of a status report is entirely under DR's control. Even if the status report was "nothing new to report, we are working hard and hope to have meaningful information in two weeks and will provide a status report on the 22nd", that would be fine. I know some people will say no need to report if nothing has happened, but, quite frankly, that is incorrect... a commitment is a commitment.

However, this may well be the mindset at DR. Therefore, the fact that a status report is late, while it rightfully pisses you off, is not a good indicator of anything. They could be preoccupied making games or closing shop, impossible to say based on a late status.

2 months later
#3205 42 days ago

Visa and Mastercard are independent entities from banks, (BofA, Wells, etc.). The card company (Visa) may issue a refund; however, the investigation of a fraudulent charge and final approval (excepting various appeals processes) falls on the bank. Hence why you have the situation where the card co (Visa) said Ok, but the card issuer (BofA) said 'wait a minute'. While there are a number of t's and c's that are fairly black and white (like how long you have to claim a refund) the signed agreement does add an interesting wrinkle.

I have no idea what the agreement says and, therefore, what preorder people actually bought. Did they buy a game or just the right to reserve a spot in line to procure a game at a given price, if and when the game was produced? If the later, then DR and the bank could reasonably argue that the obligation was met per the agreement the customer signed. (Regardless, as ZNET notes, the ability to obtain a refund wouldn't make any difference .)

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