I took the refund, came through just fine. Didn't make sense with 10k+ in for an Xtra on a machine I expected in February and no other recource.
Ordered a TMNT on 6/3 received it from Hemispheres less than a week later with mods installed and ready to play. Call me spoiled, but that's how RAZA should have been done too.
I just can't make sense of the thought process in December 2020 that laid out timelines with critical paths like UL/CE certifications and sourced parts being giant unknowns.
I like the idea of Deeproot and what they offer, and I'm not burned on the overall experience. It's cool they offered straight refunds, regardless of reason, but I'll never put money down again without finished machines rolling off a line.