Quoted from wamonkey:
I am reflecting on it now, someone convince me otherwise, but I think I will likely bail. This is the curse of pinball as people wait for pre-orders or the latest or greatest other stuff comes out you may want. I think it might be wise to just try and get that refund because for some reason I feel like that is what Deeproot wants and who knows the refund offer may not be fulfilled either way but not trying guarantees uncertainty and hanging on for an unknown schedule.
Before I said I was going to ride this out - now - hmmmm...
I would never try to convince anyone on what to do in this situation. You have to make the decision that’s best for you. That being said, here are my honest thoughts...
Deeproot did not sell as many RAZAs as they initially were hoping, but I don’t think they were surprised by it because of the negativity surrounding them, their many failed launches and delays, and the many other failed start-ups.
The price point for RAZA was insane considering the features. There is twice as much “stuff” as a Stern Pro which costs more. The RAZA Ae was $5899 if I remember correctly. They were never going to make much money on this title at that price point which leads me to my next point.
They no longer care how many RAZAs they manufacture and ship. Whether it’s 130 or 30, as long as they deliver some. They probably wouldn’t mind many getting refunds as there simply isn’t any money to be made on this title. If it seems like they are almost encouraging refunds, well, maybe they are?
The whole point of RAZA is proof of concept, manufacturing, delivery, customer service, and everything that comes after customers have the pins in their homes. If they pull this off, even with a very small production run, the tide will turn in deeproot’s favor. Which leads me to my final point.
They already disclosed future standard pricing. If I remember correctly it was $8k for the Ae and $13k for the Xtra. At those price points, with a title like Goonies, there will be real money to be made. And those price points are very competitive right now, especially when you consider all the additional features a deeproot pin has that their competition doesn’t.
In summary, RAZA is just to get their feet wet, learn the ropes, and show what they can do from a design and gameplay standpoint...not make money...that will come later “if” they can pull this off. I know one thing, if RAZA actually ships and deeproot survives, you will never be able to get a pin again with that many features at that price point and I’ll be happy to own one.
Final thought...I’d say we can put to rest the idea that this is some sort of elaborate scam. Deeproot already made whole some Zidware customers and are now offering RAZA refunds to those that want them...enough said.