I'm not a pre-order but thank you for starting this thread, especially providing the Q and A from Deeproot. Well done.
I assume the Goodwill Deeproot people will be able to contribute to this thread and I look forward to hearing from them also.

Thread bump and best wishes to all.

In on a RAZA Arcade Edition...order #100087!

The details about my order as the OP requested...

RAZA Ae
No options selected
10% deposit paid

I’m cautiously excited...now we all wait!!!

Did they charge sales tax or add on shipping?

I didn’t get why the other thread was closed since there is a LZ LE thread... why it’s hurting for the RAZA? At « preorder » thing should be ok.

Congrats to the owners. I think this pin deserve a try and have a great design.

I have seen them do this with other games too. It should open up once games start shipping. If someone reports the LZ owners thread, they would do the same thing.

Yes sure i get it on one side but... why is it really an issue. Anyway, « preorder » is the fix.

Sweet! Deeproot almost at 100! wrb1977 - When you did you place your order?

Sweet on the QA content. Knew most in speaking to Robert but wasn't clear on the topper for the Xtra version. Pleased to hear that one with be more animated. Win. Have 2 Xtra versions paid in full betting against the opinion odds this will be a great game.

It's kind of like the covid vaccines. I'm interested, but other people can go first.

I have a question.

If I pay for the minimal down payment now ($1,917.80). When do I need to come up with the rest of the payment? Is it when the game is being shipped?

EDIT: I see the answer at the top of FAQ. Thanks!

Does anyone know what is the first serial number / order number?

Might be worth listing too.

001 might be a good guess. I am right behind that.

OK - cool

Since I got an Ae without any options, my total deposit paid was $589.90. The deposit is only calculated off the game selected and any options added. There will be shipping costs due with the final payment. My understanding is there will not be any sales tax.

Last night as I was enjoying Leinenkugel’s Snowdrift Vanilla Porter...my seasonal beer of choice!

Not buying it. Preorders are a huge risk with unproven companies. Buyer beware.

Read the purpose of this forum!

I get that...I really do. I figured the 10% deposit on an Ae was reasonable and worth the risk. I do believe RAZA will ship and I do think it will be fantastic! I also believe there is a lot more to the playfield and gameplay than can be seen in the few videos that are out there.

I don't have the cash to put down for this one, but I hope someone within a 100 mile radius of me does so. I would love to play this game!!!

Cool...don’t buy it then...play the 37 pins you do have.

I totally get it, and wish you luck. Hope it's great, and reliable, and hope to be joining you as an owner some day! I really have a thing for the smaller companies making pinball, and think this hobby will be even more fun if the focus and hype wasn't something like 75% Stern, 15% JJP, 10% everyone else.

I was in till the Docusign. Hope y'all read that one...

I did...every word. If you don’t mind me asking...what specifically did you take exception with?

Just purchased my Xtra ....can't wait!

The blanket indemnity.

Signing that paper would give you zero recourse to cure any faults, whether it be monetary (the deposit) or the product.

Given the history (not discussing it, but it cannot be ignored) I have to bow out and wait.

In addition. I've purchased three NIB games in the last 6 months.

None of the resellers or manufactures needed 1. A signed contract, 2. Complete Indemnification.

I am in on order 100025, I ordered the Arcade edition, with a topper and with the extra toys package.
The Docusign thing is way over the top, I think the influence of lawyers is a bit too much for this hobby. They probably should have just done a terms and a checkbox, like everyone else on this planet does for consumer goods. I was not really worried because its a small amount to just put 10%, I'm probably in the minority.
The serial number is not a sequential thing, It reminded me of a random hash, might have options hidden into it like car VINs have paint colors embedded.

Agreed, I would of let it fly at that if so.

Its not like $600 is nothing - but I have dumped more and over restored machines and lost money on them when I sold them. This of course is different where we may not get a product at all for our deposit. But, I find it a little hard to believe that a company that started out trying to "do right" for Zidware customers would be doing all this for a couple hundred people mostly laying down deposits and a handful paying in full. For me, I see them making RAZA to the pre-order amounts and maybe nothing more (they may come back to it in the future) but like they said they will move on to other games.

This forum might not have the hate postings for DR. But, I get they failed to meet self-imposed deadlines and talked in a grandiose ways. But, I think they have been humbled and I am excited to see the game.

I just think Stern has produced some pretty uninspiring games lately and people drool all over themselves for 5 minutes and pre-order... then the games almost immediately end up back on marketplace at a loss. For Deep Root this may be a different path a little bumpy but I still think RAZA looks cool, I love the theme reminds me of BBB - I hope they change the market or add to it. I think a game like RAZA could end up being like a really desired BW game from the 90's - I just don't see the same for a Stern Led Zeppelin or a Stranger Things or a TNMT. I may be wrong but JP did more with GNR and it doesn't look cheap. I don't think RAZA looks cheap. I think of games like Fish Tales, Getaway, or Indiana Jones those games people look for - RAZA could be a small run game that once it is made others may miss out on.

Ok $600 is a risk - but pinball does not "make money" for me quite the opposite some games I make a little but overall I would guess I am even. Would I pay in full - no - does that mean I have to wait, yes, but I have less skin in the game. I just can't image everyone thinks someone would do all of this intentionally to steal a few hundred dollars from a few people. I know people can bring up the investment funds and other things. People can bring up that most people who started pinball companies have good intent too....they intend on shipping machines and just fail in the end. But, people will lose $600 on a Stern Led Zeppelin after the hype is gone too. I think LZ is just a cash grab for people who like Led Zeppelin - it certainly has hit the age demographic and people who have money. I said this is one of the machines that should be sold with weed for everyone to enjoy it because that is the only way to listen to Led Zeppelin.

Sorry if I offended any Led Zeppelin fans not my intent I just think this has limited appeal. I don't think all games have to be licensed to be popular - in the 90's some of the best games were unlicensed themes.

People will lose more money on a Led Zeppelin, TMNT, or Stranger Things than a deposit on a RAZA. Stern will make another machine and the hype will be gone. Only Spooky or JJ is holding a little over release prices once games are produced.

Fair enough...I appreciate the response.

You missed a few points, the biggest one you missed... If you only lose your deposit, you lose 600 bucks. If you pay in full and get a game which is full of problems, then you definitely lost more.

True and possible - just like Stranger Things it was built and has problems. Tons of hype and a screen that broadcast only in a dark room - who talks about that game now. The answer is nobody.

So like any game it could over hype and under deliver. Most of the modern machines have had issues of flaking and pooling or weak code.

All games have risks of not living up to their expectations.

Rick and morty has thousands of post on how to fix a game fresh from the factory. Is it still a good game - it appears to be (haven’t played it but it’s on my wishlist)? Would I buy one, it’s in my wishlist - would I pay over cost like many have, no.

So risks abound....

I hear GNR even has pooling and clear coat issues.

Ok DR has less of a track record (being fair - no track record) but established companies have issues too.

Either the games will be built and risks reduce or we will get a game like any other company and deal with what is produced.

So as a pre-order club it’s should be a forum of believers or the hopeful at least.

I was in... I was.

I still want to be. But I gotta wait.

R&M was one of my nib. I'd say the issues are overblown, but alas it does need tweaking out of the box. So you are not wrong there.

I wish you guys luck. I hope that ten page DocuSign is all moot point.

Agreed. Let’s keep this thread on track with those that have preordered RAZA, those thinking about it, or at least those positive about deeproot.

I hope I was... that is what I was trying to communicate.

Robert just setup the website to deal with the credits for the Zidware claimants like me - I just confirmed my order for an Xtra, order # 100136... Looking forward to getting a game that I paid for eight years ago!!

That’s awesome...good to hear!

100136..... up to 136.
Things looking up?

Weren't they hoping to get all the claimants and some preorders in a 200 RAZA run? Thats what I recall reading. Sounds like he's on track. Hope to see unboxings in Feb.

Still a way to go...

I just ordered an Xtra. 153

Awesome...thanks for sharing your number!

Trouble with posting? strange...

I am in on an Xtra, so far just used my credits from the previous deposit. Information back and forth with the company also is good and up to par. I am really looking forward to it and hope sincerely that all this negativity will fade away........in the end these are games and not weapons to use against each other. This should be a fun hobby!