Classic Mirco.

Dude is such a [Removed], worst customer service. Really wish we had more options so he would be shut down. Sorry to hear about the decals bro.

Typical BS response from Mirco.

You have the option to take it off and put regular decals on. I'm thinking about doing this with my TOTAN radcals. The decals are more brown than black. It annoys me every time I look at it.

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I would think a heat gun would get them off with a little work. Or just sand and install new decals over them. Unfortunately this is exactly the response I would expect from him. This is why I haven’t bought any of his stuff. Good luck whatever you end up doing.

I could be wrong but when I look at the pictures in the machine gallery it looks like they may be mismatched from the factory?

https://pinside.com/pinball/machine/bram-stokers-dracula/gallery

File a claim with your credit card company.

You paid for a set of matching decals. You did not receive a set of matching decals.

If his answer was valid, every set they shipped out would be getting returned. I bet he'd fix it real fast!

Yes strange indeed! It's hard to tell perhaps a member can take some pictures for comparison in similar light?

I had the same with my cactus canyon radcals. Send Mirco a picture and told him this is not right . He told me that’s how I got it from Bally/Williams . I said oké let me see on Pinside if more people have this issue . That was the first clash between me and Mirco as he told me to go F myself…

Here you see original decal on underside of the picture and radcal on the top. Don’t mind the line as I took the foil have way. Colors are way off in real life even more

Indeed classic Mirco… that they guy still has a business is beyond my believes FFS
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Mirco at it again. This is his MO. Deny, deny, deny he has any liability for his crappy work. One of the worst actors on the pinball stage.

I'd add "WARNING: Mirco" to the front of your subject line in the OP, so he's in the subject for people scanning the new posts that may be considering doing business with him.

Just do a search for Mirco and you'll see you're not the only one.

Check out the mirco playfield threads with tons of errors (colors, registration, layers, actual wrong art, etc) documented that aren't his problem, according to him.

Yes. Yes he does.

Mirco is the worst. Will NEVER buy from him again. Playfield problems like no one else.

Yes he does, hence all the JJP problems with pooling clear and chipping art from about Dialed In onward. Supposedly JJP finally rode his ass with the GnR playfield debacle and was looking into other vendors to FINALLY make a switch and that's why we've seen an improvement in the Mirco GnR PFs from late last Summer onward. We'll see.

Check out this Mirco AfM where the playfield comes off in chunks with compressed air. Chris at High End Pins had a video where it was peeling off a Mirco Afm in huge chunks.

Interesting video. How come I cannot find it on youtube with an independent search?

If I place my cursor over the "M" in the blue circle it tells me that this video was put up by Mister Pinside.

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When I click in the "M" in the blue circle it tells me Mister Pinside has 86 subscribers and has only 4 videos posted on YT. And "Attack from Mars Clear Fail" is not a video in Mister Pinside's list of videos. Mister Pinside has a vid to do with Covid, 2 vids about Hot Wheels pinball, and a vid about goats.

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"Attack from Mars Clear Fail" is not in Mister Pinside's list of 4 videos.

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If I type " Attack from Mars Clear Fail" in the YT search bar I get this.

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Nothing I do allows me to locate the " Attack from Mars Clear Fail" on youtube.

So, if I want to find this video independently, what search term do I need to be using?

Thanks.

It's unlisted and cannot be accessed publicly.

CoolCatPinball maybe contact Planetary Pinball Supply and let them know about the quality of work you got when you purchased an item from one of their Licensed vendors, as well as the lack of accountability from Micro as well….

It's an unlisted video just for pinside linking. I grabbed it from the original post to preserve it. The Mr Pinside account is my miscellaneous video account for pinside. Unfortunately, Chris was taking down his High End Pins shop progress videos every few weeks and I missed grabbing his AfM clearcoat peeling and rant video, which is unfortunate - it was even worse than the one with the air compressor I did save.

You do know Jack from JJP is part owner in the company now? Makes sense with the poor customer service

This is a great idea.

It's been that way for quite a while, hasn't it?

Thank you. That was not a pooling or chipping problem. That was an adhesion problem.

Can you remember what HEP was saying might have been the cause? I mean something other than substandard preparation ? Did a new hire on the line miss wiping down the play field with a tack cloth or something? I have seen paint peel up like that before and it was never the fault of the paint. It was always lousy prep work. New hire on the paint line is my thought.

I remember when I was a new hire painting parts for Boeing Aircraft, and painting mostly 2-part paints. I had to lay down some white paint over some green primer. The parts dried and were sent out of the shop. The next day they came back. I had mixed the base paint with reducer but forgot to mix in the catalyst. Big no-no.

He called out bad work on a number of points. I don't remember the details (and was just a little late to grab the video, so I missed it. I didn't know he deleted his shop progress videos after a few weeks), but he WENT OFF on the workmanship or lack thereof. I dubbed that video HEP UNCHAINED. More blunt than I'd ever seen him talking about another's work.

I sent Mirco a play field 14 months ago for reproduction. It was supposed a be a 4 month turn around. About 6 months ago I started emailing him at the beginning of every month for status.

I won't even pretend to know what his problems are but I do think he is probably dealing with his share of Covid problems that have been ravishing the globe for the last 2 years.

I did catch HEP's disgusted look in one frame as the clear was peeling away.

Waste of time.

i've heard the pinside echo chamber repeat that many times. actually, the other way around, that Mirco was now an investor/partner in JJP. but i haven't seen any confirmation of that. have you?

CoolCatPinball I own a GnR: Standard Edition and it's my first ever NIB. I personally have a lot of issues with my game including chipping and reading this thread is pretty much the final nail in the coffin for me. I'm thinking of offloading it onto another person with mods for $9k. There is a lot of stuff I'd rather not mention on Pinside out of respect for various parties but this stuff shouldn't happen.

I also however have a BSD like you do and I also begrudgingly gave Mirco more money for a playfield and a set of Radcals. The cabinet looks good with not too much fade but if I'm doing a playfield swap, you might as well do the cab as well. Now when I got the Radcals and pf I was in awe of how good it looked just like GnR. That being said I didn't notice this purple hue and I will have to check it out the next time I see my BSD (it's not in my house). I'm waiting for a rotisserie to be shipped out then I will start the restoration.

In the meantime do you think you could go to Kinkos and scan the artwork and digitally alter it then print out a decal?

The white water radcals are horrible looking

Ive seen several titles and they all look bad, too glossy and somehow just look "fake"

Just to be totally accurate, that sluffing AFM pf, was not from a typical Mirco pf run. I believe Mirco briefly experimented with some new process that was supposed to be better. Can't remember what he called it. And it turned out that the pfs all disintegrated like that. So he stopped using that particular special process.

Someone with a longer/better memory than me can fill in the details. But I believe that is the gist of it.

I do believe it was called the "ceramic clearcoat" option.

I thought Mirco was still using ceramic clear. But that is just a guess.

Doing a google search for ceramic clear just turns into one big sales pitch from the car guys (the car guys who are selling the shit. Not, you the driver.) going all ga-ga over ceramic clear. If you expect to find anything scientific about ceramic clear, or even polyurethane paints, a google search will not get you there ( Google is the ultimate sales machine ).

The best link I can find that talks about peeling clear coat is this page from AvalonKing. But keep in mind Avalon King is in the business of selling ceramic clear.

https://avalonking.com/blog/causes-and-fixing-peeling-clear-coat/

https://avalonking.com

Here is one thing I can tell you about Mirco's clear coat.

This is a picture of the repro Quicksilver play field I bought from Mirco. Notice the scratches in the inserts. The classic Sterns used clear, transparent style inserts for most of its play field inserts. with these types of inserts you can see the light bulb sitting underneath.

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This is a picture from the 2nd Quicksilver play field I got for Mirco. The first play field I got from Mirco had the the clear, transparent inserts. Do to legitimate circumstances I will not bore you with, Mirco's first run of Quicksilver play fields did not have black keylines applied around 2 rollover inserts.

I hit Mirco up about this missing keylines. At at the time, I was preparing to send Mirco a play field to reproduce. He told me to add my QS play field in the box along with the other play field and that he would correct my play field by adding the keylines and return it to me. I did not have any reason to disbelieve him. So I shipped the play field back to him. The play field I sent back had the clear, transparent inserts. The 2nd play field I received had the inserts with all of these scratches in them. I hit him up about these inserts with the scratches.

Mirco's reply: (I am paraphrasing here). To address the chipping problems he was having with JJP's pinball machine play fields , he switched to a coarser grit sanding media for sanding the play field before applying the colors and clear coat. And he said in the future, all of his play fields would be sanded with the coarser sanding media. I don't know if he remained true to that statement, but the 2nd classic Stern play filed I bought from him
( Nine Ball ) has the same sanded inserts.

I'll learn to live with the sanded inserts since I have no other options. For appearance purposes, the clear on these two play fields I have bought from Mirco is fantastic. Are they going to hold up once I get the pins together and start playing them? I don't know, but I do not get any bad feelings about the clear as I work to assemble the Quicksilver play field.

I have a friend with a Ruby Red WOZ. It gets lots of play action. And the play field still looks brand new. No chipping. No pooling.

Beats me why Mirco started having all of these problems.

Man i just purchased a playfield yesterday from him because i was not able to find one anywhere else. I hope i don't regret this move.

It seems to have coincided with his current digital printing setup. His work on WoZ and Hobbit was rock solid - really great playfields. The problems started with Dialed In (too thick clear that chipped very easily) and then was downhill into the pooling and chipping from there with no break in the action. I have no idea why JJP has hung in there with him. They cut Bader after a few hundred bad WoZ playfields. Mirco has made them thousands of bad playfields.

You have brought up something I have thought about for long time. We demand baby butt smooth clear coated play fields. And we can ogle and awe about how they sparkle like a diamond. But that takes several coats of clear buildup. But the thing is that once the play field glass is on and the lights are one, you really don't see baby butt smooth while you are playing.

Too thick of paint is going to chip. It just is. The Seawitch play field I got from Greatwich was clear coated by a different contractor that Greatwich found. The contractor used a brand of clear called Omni. I have used Omni. I like it. Anyway, all this Seawitch has is a couple of coats of Omni. It looks nice. However, I can run my hands across the play field and feel the inserts. And, IMO, that is OK. Being able to feel in inserts is not going to affect how the ball tools across the play field. And as soon as the glass is on and the lights are on it will be a fine playing play field and no one will ever notice that is was not baby butt smooth.

I can't say for sure, but I think the auto makers apply 2 coats of clear to their cars and call it a day.

That said, this Mirco Quicksilver play field I am assembling shines like a diamond and is baby butt smooth. But it does not look like Mirco went overboard with the clear. It does not look like a too heavy of application of clear.

Mirco backed off the super-thick clear after the Dialed In debacle, but that was followed by sagging, pooling and chipping of the thinner clear on the JJP games and mirco releases to follow, so out of the frying pan, into the fire. Of course, if you ask him, none of this is his fault.