Is the key for the coin door, usually the same for the lock that hold the backglass in place? My assumption is it should be. I must be facing a stingy lock or that lock has been replaced.

Ok my head is on straight now. Got a new pin home last night and the backglass lock keys must have come off the coin door while we were moving it. Found them in the back of the cabinet. I was trying to open the backglass lock with the coin door keys and the key was not even close to fitting in the lock last night. When I opened the coin door first and didn't see any other keys there, I just tried the coin door keys on the backglass lock, wondering if the same key could be for both?? After doing my first local pick-up, hauling that sucker up a flight of winding stairs, I should have just slept on it. lol At least STTNG is in da house!!!

I think the logistics of moving one myself for the first time raised this question. By the time I got it home, I wanted to replace the batteries first because there's corrosion starting there and they are obviously dead. I'm screwing around with the keys and just wanted to play...lol at that point. Looked inside the coin door...no keys, so I was just thinking it was the same key...

I did a local pickup for STTNG, so based on other deliveries I've had to my home. Here's what I did for anyone moving a game personally, for whatever reason. You might be lacking a minor tool that would help greatly if you are new to this.

Take with you:

1. Hand truck, with a handle longer than the playfield length. This will help greatly on stairs. Mine was about two inches shorter than the playfield, not fun. Make sure the tires have air if they actually hold air. You don't want to find this out later. (I did this first.)

2. Remove balls and coin box from machine before moving. This is important, and easy to forget. Before you unplug it, you should be able to do this through a test menu option for the balls. They will spill out and could damage the playfield once you move it. You have to slide the glass off or down to catch them as the game ejects them.

2. Shrink Wrap, industrial roll, several feet wide, use this to wrap the cabinet head to the body once you fold it down for moving. Wrap the head of the game to the cab, with a blanket in between the playfield glass and head. At least that is what I did.

3. Screwdriver - Phillips in my case, remove the power cord cover and unplug the power cord, otherwise this could be damaged in moving.

3. 5/8" Socket/Wrench for the legs. Once you get the head down and wrapped, power cord removed, remove the back legs first then tilt the machine up on it's back and remove the front legs. (the front of the game is pointing at the sky.) Place the hand truck under the back of the game from it's bottom. Then get it in the truck. A moving blanket underneath helps if you need to slide the game around tying it down or once you unload it.

4. Unloading - If you can get a truck low enough to the ground just slide the game out, back first, this would be how you loaded it with the hand truck and slide it out tilting the back down so you can tilt the game up on it's back again from resting on the back of the truck. Most I've seen have rails for this and little plastic nubs to rest on. (Sometimes they come out, you probably already saw this.) Stand the game back on it's backside again once you get it near where you want it from the hand truck and put the front legs on the machine, these two legs will be slightly shorter than the back legs. Tilt the game forward to have the two legs rest on the ground, while someone strong holds up the pin while you bolt on the back legs. It shouldn't take very long. If you have some fancy way to prop the game up, by all means use it. This seems to give everyone a little bit of exercise, and is quick if you get everything you need in arms reach. Hell..then slide it where you want it, put the balls back in the game and go for it.

Just wanted to share my adventure. Short of not being able to locate the backglass keys...it went really well. It's time to reach the final frontier.