At the Texas Pinball Festival in March of 2017, Andrew looked me in the eye and told me the Alien Machine I was purchasing was a 'true production' model. He lied. In fact, it was a pre-production model thrown together at the last minute that would need updated GI lighting, drop targets, PC, Xeno mech, etc - just to run updated code.
In my discussions with Helmut (Heighway support), he says (and I quote) "Andrew lied to customers because he needed cash". Andrew lied to my face, and I know others who were also lied to as well (not hypothetical - factual instances where Andrew lied his ass off).
My Question: Do you take ANY responsibility for the failure of Heighway Pinball - or it it all the investors fault (or someone else's)? Do you have any remorse for lying to your customers? Do you have any second thoughts about asking customers to 'send their final payment because games are shipping', when in fact that was yet another in a long string of lies?