Quoted from Crans:I have a defect .. No reply to email.. no offer ... nothing....Sorry first and last cpr buy.
maybe their typical prompt and efficient reply is in your spam file, maybe you just thought you sent it but got the address wrong, maybe they had a bad day and missed one email in the thousands they no doubt get.. who can say?
On the other hand ...having a dummy spit about it? Posting negative feedback about them and refusing to buy again? ...that we can say about, well I am going to guess they wont be real sad to lose you.
consider playing nicer, they're good guys, and they're all we have...