(Topic ID: 179344)

Q: Does Rottendog still offer support for their products?

By pinballplusMN

7 years ago


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  • 24 posts
  • 16 Pinsiders participating
  • Latest reply 7 years ago by paynemic
  • Topic is favorited by 4 Pinsiders

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    #4 7 years ago

    Jared is great. The owner is really harder to work with in my experience. Doesn't respond well to emails so call him if you can't reach Jared.

    #13 7 years ago

    I've only had problems with Rottendog MPUs. Their driver boards and power supply's seem to always work for me. Even though it was tough to get ahold of Jim for me, they did refund my money and were very pleasant on the phone. Trying to trouble shoot over the phone wasn't as fun. I asked for an exchange and he said he would rather just refund my money. Sometimes it's great and sometimes it's just not.

    #17 7 years ago
    Quoted from Swainer80:

    For me. . .its been months. . .still waiting

    They will help but you have to be persistent with calls.

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