OP

Quoted from TheOnlyest:

Art, I certainly hope that you interpreted my comment about you as a supreme compliment!?? Because that's exactly what it was!
A lot of you guys sure have thrown out a bunch of words like "now" "immediately" "instantly"... i'm still reading over my posts to find where I used any of those words or even implied any such thing!
I placed an order Monday evening... Knowing it was Tuesday, but not realizing that it was literally ONE minute after closing time in AU.
Thursday (thats 3 days later!), I have not received any correspondence, so I send an email asking for the status of my order.
30 hours and an an entire AU business day later, I still have not received a peep from them, so I make this post, simply as "recon" to avoid a possible issue that I mentioned had happened to me before! Did I mention that this was my first time doing business with them? I don't know them! I don't know anything about them! I cannot run over there and knock on the door!
I don't find this timeline AT ALL to be impatient or unreasonable on my part, i'm sorry... I'm pushing 49, and I guess i'm just still having a hard time adjusting to today's "normalcy" being piss-poor customer service!! (That was NOT a slight against PSPA... more of a response to Art's comment about lowering my expectations). The way I see it, good customer service is EASIER to give today than ever before!! Back in the 80's when I started out working full time, customer service was face-to-face, by phone and even snail-mail! that took time, and required a like response! Lets see how long it takes me to type this... Hello, we received your order and are working to get it packed up.... 8 seconds!
Yeah, you're right... that was a bitch... no clue how I can possibly fit that into my busy schedule.
So the next time any of you come to a resort here to Las Vegas and get ignored by the staff, and treated rudely, like we don't give a shit about you... You better damn well NOT fill out a negative comment card, or go home and start whining on Trip Advisor, because apparently that is normal, completely acceptable and exactly what you expected!!
Over-n-out.