(Topic ID: 215891)

Prototyping a "Hardtop" (High Speed)


By Skypilot

1 year ago



Topic Stats

  • 412 posts
  • 76 Pinsiders participating
  • Latest reply 4 days ago by KSUWildcatFan
  • Topic is favorited by 74 Pinsiders

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11
#303 62 days ago

Well, we have been alerted. We will need to work on a solution. However, as a reminder we are down right now... and any reprints will take time.

We apologize for this. I hope you all realize that we put these through multiple steps to make sure these are correct before releasing. Still... it seems we have missed something. It is harder than it seems. It is a little like the worst game of “find waldo” ever. Sometimes your off in the weeds fixing obscure problems.. and an obvious one slips by.

Let us regroup and figure out how quickly we can come up with a fix...or reprint.

#314 61 days ago
Quoted from wamonkey:

So obviously all the hard tops have this error....
I was just getting ready to install mine....
No rush now that there is an error on it. Hoping they will make it right.

There will be a fix. It should be doable in the field. We will have instructions. This is a fix that for the most part can only be executed prior to install.

Fo those that have applied, I am not sure the change is worth the work involved. However, we will address this as well.

One digit will need carefully removed, and we will send a digit to apply that matches.

We will be in touch soon!

1 week later
#332 54 days ago

OK,

First, sorry again for the mistake to customers that received them. All High Speed Hardtops to be shipped moving forward will have this fix. Then, as more are produced in the coming months, the printing will be corrected on this single instance points insert.

Please see the photos attached here. This actually looks like a more of a job than it is. I think it took me under 10 minutes to make the repair. I will have some number "1" digits to send all those who wish to make this fix. We can mail them out to those who PM me. It seems that for some... this mistake is not a biggy... while others are more concerned that it be fixed. So, again... if you wish to make this change prior to install, simply contact us.

Note that this is a fix that can only be administered PRIOR to installation on your playfield. It boils down to a small blade and gentle scraping (with patience)... repolish ... re-apply correct digit. The digits we will send will provide for identical density when lit also.

Also, I suggest using a magnifying glass... or head band style magnifying lense to make the job easier and more precise.

If you already applied your Hardtop, please PM us... or email @ sales@pinballgifts.com
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#335 52 days ago
Quoted from wamonkey:

PM sent....I can live with what we have to do...it’s only pinball....
Thanks...

Thank you all for your kind responses. I have received several requests for digits. I will have them mailed out by next Monday. We feel bad about the little goof.. but this was our first actual printing error out of 13 titles... WAIT! That is what happened. Damn unlucky number 13.

Thanks again folks. KEEP FLIPPING

1 week later
#336 41 days ago

Attention High Speed folks! We are (limping) back on line.... We have 6 finished High Speed Hardtops ready for shipment. We are NOT turning on the website for another 30 days or so... but if you would like one of these it's first come first serve. Yes, the digit has already been changed/corrected using the method we published here.

PM me if you would like one along with your address and we will Paypal invoice you. Once payed, we will ship.

Cost is still $298.00... but truthfully may be going up (around $20.00) due to material cost increases very soon.

Thank you!

2 weeks later
#367 26 days ago

Hi All! I will have around 10 more High Speed Hardtops I can ship late this week. Please PM me if you would like one with your name, address and a good email to PM.

Thanks much!

#368 22 days ago

Hi All! I will have 8 more High Speed Hardtops ready to ship this wekend. PM us if you would like one. We need your full name, address and a good email to paypal. Thank you!

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