Quoted from Firebaall:I read on maaca, that Mike refused to resolve the theft until the buyer contacted the local police where Mike lived, and opened a criminal case. He then e-mailed the case number to Mike. Magically....and promptly his order was resolved.
This sounds just like the 'case' I helped with for a guy in Holland. However, I did not post anything on MAACA about it, therefore it makes me think EACH one of these problem orders get resolved by opening a criminal case?! While on the phone with him (the miracle time I reached him) I waded through all the chronological order of events. Mike: "We don't have his money." "I can't see any deposit in my bank account." "I'm not going to send a thousand dollars worth of parts to someone who hasn't paid for them." "
Uh, Mike . . . we both have sent you all the bank documents and the international SWIFT account verification that the money was wired to you and is in your account. We have the bank deposit number for the transaction. Just call your bank and give it to them and they will show you where the money is. Ask for and she will tell you that your deposit is there but it has been 'parked' and is on hold because you have something strange going on with your bank account because you________________________. Therefore, since you are being belligerent with me on the phone, I expected your evasive replies and I have already contacted authorities in Brick, New Jersey, and if you say you don't have the money, they are going to come and ask you to verify that. You want the case number?"
Mike: "Well, wait a minute. I'm very busy here! I've got thousands of orders; I don't have time to go over each of them. I am looking through my deposits right now. Oh! What is his name again? Oh! HERE it is!" HE SUDDENLY FINDS THE MONEY!
Mike: "But he is $4.67 short. He miscalculated the fees my bank charges me for processing this wire transfer. I'm not sending this stuff until he pays this fee!" [A person who says he doesn't know where the fella's money is can say in 12 seconds that he KNOWS his bank charged him fees?!!!!] He also said he would not ship the order until he got this little dab of change on a $1,000 order! The customer agreed to drop an item off and take a slight loss.
Robert . . . from one military guy to another . . . Semper Fi!!!! My father was a Marine in WWII (Iwo Jima and Gualdalcanal) and Korea. Two Purple Hearts. Sadly, I was a little more chicken-shit and did my 32 years (retired) in the Army.
Now, about your letter to Mike. I am happy that someone else jumped in here to help these guys and kept me from being The Lone Ranger. Thank you for showing your guts and courage. You know . . . I guess by being a patriot I have to wonder what goes on in the minds of these people in other countries by what is happening to them and what it makes them think of "us". What kind of impression is Mike making? I think it reflects on ALL of us. Some of these folks are in Eastern Europe and it hasn't been very long since they merged into full Western culture (no offense to any of you reading this in Bulgaria, Romania, etc.). I would like to think they are enjoying this new emerging lifestyle and then suddenly, the ole 'Lamp at the Golden Door' is reflecting a picture of rip-offs and let's screw the foreigners . . . they are too far away to do anything to get their money back.
I know . . . I'm long-winded, but trying to put this in a brief summary:
- While your response from Mike was polite and cordial (which surprised me . . . you should see the nasty-grams WE got!), it is still filled with a lot of inexplicable mumbo-jumbo. Just read it again and look at all the so-called problems. A myriad of confusing explanations.
- Notice, he quickly 'found' the email address:
Quoted from usmcss:I did find an email address for Andras -----------------------, which I will use to try and contact him at today.
This is the same response I got on the other two cases. Their names just suddenly and miraculously came up!
Quoted from usmcss:If we can confirm that a payment was received for an order that was emailed directly, we will need to start from scratch to get the missing order(s) processed and shipped.
- Notice, these same procedures were done over and over and over with him on the two prior problems I was working on, with no answers, no phone calls, no emails (except rants and accusations of not sending money to him!) not even answering the phone (caller ID maybe?). He won't answer my phone calls any longer.
- Notice, he doesn't have TIME to look at the forums? This is his LIFEBLOOD!!! WTF! A person selling pinball parts has the ideal closed audience group: The FORUMS! If I was selling parts, I would be on here all the time keeping 'in tune' with my target customers!!! HIS ACCOUNTS ARE RIGHT HERE!!! I would be scared shitless if I knew I was being talked about like this with my income source and I would be on here IMMEDIATELY defending myself. It's an excuse for stalling!
OK . . . just random thoughts after my own probing into Mad Amusements . . . not alleging . . . not doing anything accusatory but only rehashing what when my 'mind' started saying to me. Get my drift?
Avoiding taxes on profits - Hoping the customer will just go away and keep the money - Perhaps tax problems because a bank MIGHT say there are strange things going on with his bank account and PERHAPS percentages of his deposits are being seized until certain things are resolved - Problems with the IRS? - 'Confusion' from double bookkeeping entries? - Just not giving a shit about people outside the USA? - Really needing an anger management course?!
I'm done! I hope this is my last post on this subject. Kudos to all you guys who stepped up to the plate and offered to email Mike, boycott, or try to get his attention to these problems. He told me he processes over 5,000 orders per month. Maybe when they get down to 50 he might figure out he needs to read the forums and start CARING!!!
Thanks friends . . . and 'goodnight'.
Mike in Kentucky