In the past I've exchanged emails with Mike @ Mad Amusements and he worked hard to get the parts I needed -- parts nobody else had or were willing to order for me. He even held in stock parts for me until the additional parts I was ordering were received so that I could save a few $$ on shipping (I'm in Northern Cal). I've never met Mike but he seems to run a top notch business.
Reasonable and prompt shipping. I've made the same comments on the other problem threads, but it's important to stress as I don't want to see one of our vendors lose business or close shop out of this kind of stuff.