I've owned my WH20 for 25 years and Bigfoot has always worked properly, until now. Now, Bigfoot's head no longer turns.
The status report says to check Bigfoot optos 1 and 2.
When I run the bigfoot motor test, the motor does not run at all (in either direction).
When I run the bigfoot opto test, it shows opto 1 is off and opto 2 is on, but the head does not move.
When I run the head position test, it says position "unknown" and then "error". Once that happens, there seems to be no way out of the test and I have to reboot the machine.
I suspect that the motor is still okay, because sometimes (maybe 1 out of 20), the head will spin for a moment on bootup - and I find it hard to believe that the motor and optos will have both died simultaneously.
My guess is that something has gone wrong with the bigfoot opto/controller board, but I don't know the best way to isolate/analyze the situation. Any advice would be appreciated.
If it was just an opto problem, wouldn't the motor still run in the bigfoot motor test?
Thanks.